by Trina Poulsen, RDH,BSDH, Santiago Valdez, RDH | Dec 8, 2019 | Team Building Exercises | Infinite Hygiene Consulting
It is the goal of every practice to retain a patient throughout the entire lifespan of the patient. There are many systems practices have developed to increase patient satisfaction and loyalty to the practice. You most likely have your favorites or have found the ones...
by Trina Poulsen, RDH,BSDH, Santiago Valdez, RDH | Dec 8, 2019 | Team Building Exercises | Infinite Hygiene Consulting
We don’t all see the same things in dentistry, yet we are amazed when our patients’ views are not persuaded by our interpretations. Many times, as dental professionals we sometimes make false assumptions regarding what the patients true concerns are, we focus on what...
by Trina Poulsen, RDH,BSDH, Santiago Valdez, RDH | Dec 8, 2019 | Team Building Exercises | Infinite Hygiene Consulting
How do you communicate? What is most important in our communication is that our message is being received and understood. When we consider the lines of communication there can be many insights that will help us have a positive impact and avoid missed opportunities....
by Trina Poulsen, RDH,BSDH, Santiago Valdez, RDH | Dec 8, 2019 | Team Building Exercises | Infinite Hygiene Consulting
All team members experience some level of stress and fear in the day to day operations of the dental practice. This can lead to a culture of risk-aversion and low trust which has long and short-term consequences for the practice. Forms of fear to consider in the...
by Trina Poulsen, RDH,BSDH, Santiago Valdez, RDH | Dec 8, 2019 | Team Building Exercises | Infinite Hygiene Consulting
Working from Exercise #63, and now that curiosity has been established about a team member and their needs and objectives, we are going to find a way to be helpful. This exercise helps your team work together toward practice and individual goals and can be...
